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Product Management & Product Marketing

Product "Tune Up"

What It Is

A review of the current payment offering from a merchant's perspective

Process

A one or two day review of the payment offering using a RPGC Group copyrighted Functional Framework for this analysis. This analysis reviews the offering from a variety of perspectives included, but not limited to:

Customer experience
Financial aspects of the offering
Technical and operational issues of integrating the offering into merchants' pipelines
Legal framework and recourse issues for consumers and merchants
Risk management issues and tools
Market positioning and messaging of the offering

Deliverable

A report with recommendations to improve the acceptability and marketability of the offering

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A Call for Transparency

Voice of the Merchants

Other Ways to Pay on the Web

NACHA Payments 2000 Keynote Speaker